Cancellation and Refund Policy

Thank you for considering Grownika for your online learning needs. We understand that sometimes plans change, and we’re here to assist you with our Cancellation and Refund Policy.

Cancellation:

If you decide to cancel your enrollment in a course, you can do so within a certain timeframe from the date of purchase. Here are the details:

Cancellation Period: You can request a cancellation within 14 days from the date of your course purchase.

Refund Policy:

Our refund policy is designed to ensure fairness and transparency in case you’re not fully satisfied with your course. Here’s how it works:

Full Refund: If you cancel your enrollment within the 14-day cancellation period and haven’t accessed more than 20% of the course content, you’re eligible for a full refund of the course fee.
Partial Refund: If you’ve accessed more than 20% of the course content within the 14-day cancellation period, a partial refund will be determined based on the percentage of content you’ve accessed. The exact amount of the partial refund will be calculated on a case-by-case basis.

Refund Process:

To request a refund, follow these steps:

Contact Support: Reach out to our customer support team through the provided contact form or email within the 14-day cancellation period. Please include your order number and the reason for your refund request.
Confirmation: Our support team will review your request and may ask for additional information if needed. Once your refund eligibility is confirmed, you’ll receive an acknowledgment and an estimated timeline for the refund process.
Processing Time: Refunds will be processed within 5-7 business days from the date of confirmation. The time it takes for the refunded amount to appear in your account may vary depending on your payment method and financial institution.

Course Access Upon Refund:

Please note that upon processing a refund, your access to the course will be revoked. If you’ve downloaded any course materials, we kindly request that you delete or destroy those materials, as further use or distribution would be a violation of our intellectual property rights.

Exceptions:

Our Cancellation and Refund Policy does not apply in the following circumstances:

If you’ve accessed more than 20% of the course content and the 14-day cancellation period has passed.
If you’ve previously received a refund for the same course enrollment.
If a course was purchased as part of a bundled package or promotion with specific terms.

Contact Us:

For any questions or concerns regarding cancellations, refunds, or our policy in general, feel free to get in touch with our customer support team. We’re here to assist you and ensure that you have a positive experience with Grownika.

At Grownika, we value your satisfaction and strive to make your online learning experience enjoyable and hassle-free. Thank you for choosing us for your educational journey.