Thank you for choosing Grownika for your business education needs. We are dedicated to providing you with high-quality and practical education to empower your entrepreneurial journey. Our commitment to your success extends to our refund policy, ensuring your satisfaction.
1. Eligibility for Refund:
You are eligible for a refund within 7 days of your enrollment if you are dissatisfied with the course content or delivery. To qualify, your refund request must be made within 7 days of your enrollment date.
2. Refund Process:
To request a refund, please contact our customer support team at [email protected] within the 7-day refund window. Our team will guide you through the process and may seek feedback to improve our services.
3. Criteria for Refund:
– Refunds are applicable only if your refund request is made within 7 days of your enrolment.
– If you have accessed more than 20% of the course content, your refund request may not be eligible.
– Completed certificates and learning progress will be revoked upon approval of the refund.
4. Processing Time:
Once your refund request is approved, please allow up to 3-5 days for the refund to be processed. Refunds will be issued to the original payment method used during enrolment.
5. Course Completion and Refunds:
If you complete a course after the 7-day refund period, you will not be eligible for a refund, regardless of your satisfaction with the course.
We appreciate your trust in Grownika and strive to continually enhance our offerings to meet your business education needs. If you have any questions or concerns about our refund policy, please do not hesitate to contact our customer support team.